White
House Farms terms and conditions:
It
is the desire of White House Farms to provide quality hay at a
wholesale price. Our motto is to provide “Hay Today For The Herds
of Tomorrow!”
White
House Farms was formed to bring solutions to shortages of hay in
various parts of the US. Most of our sales are because of shortages
and price challenges for quality hay. There is nearly always a great
distance between the producing farm and destination of the hay.
Hay
is a natural product and production will vary all
the time,
pictures shown are of hay that we have sold previously but present
loads may not be exactly the same, we try to assemble loads as
honestly
and
best we can but do not
guarantee to deliver the same hay as shown in the photo,
very occasionally there's sometimes some
difference in the hay shown in the photo and the hay loaded for your
order.
Hay
will vary in quality from season to season and from farm to farm but
we do our very best to describe the current hay available.
White
House Farms is headquartered in Chuckey, Tennessee with a branch in
Sulphur Springs, Texas. We ship hay from Tennessee, Texas, Kentucky,
Ohio and other states as demand dictates. We inspect the hay from
every farm that we ship hay from, however it is possible that hay is
loaded from the stack that is not visible at the time of inspection.
In
general there is no warranty
impressed or implied as soon as our hay leaves the farm. We will not
take back any hay for any reason after it’s purchased and leaves
our farm. After it leaves the
farm it is your hay to do as you desire.
It is up to the purchaser of our hay to determine if our hay is
suitable for your livestock. Purchasers of hay have many different
opinions as to the quality of hay and what is best for their
livestock. The reason for this policy is that we can not control how
our hay quality is perceived and how our hay is handled or stored
after it leaves the farm. Another issue is that hay is a commodity
that is very bulky relative to its low cost and we do not have the
resources to recover any losses due to shipping hay either to the
purchaser or back to White
House Farms.
As
purchaser of hay you have many suppliers to choose from. Hopefully
when you purchase White House Farms hay you are satisfied with your
hay purchase and will return to purchase more hay. If you are not
satisfied with our hay, the purchase conditions, and or warranty
then you are free to find another hay supplier.
There
are problems from time to time with all truckers
but we will always do our best to sort things out, but sometime a bit
of patience is required.
Here
is our guarantee:
We
strive to ship
a quality product. We
will always do our very best to assemble the best load of hay
available at the time for the best price we have at the
time.
Details
of our warranty:
1.
We do not return, replace or refund any money for our hay. When you
purchase our hay and it leaves the farm, it is your hay.
2.
The hay belongs to the purchaser as soon as it leaves the
farm with no warranty
impressed or implied. Please inspect the hay before it leaves the
farm. You are welcome to inspect the bales and take some apart as
long as you purchase the bales. Any bad bales found during
inspection, you are not required to pay for.
3.
In the case of our semi loads; when the semi leaves the farm it is
the purchasers hay. Any damage that occurs to the hay during
transport is between the trucker and purchaser. White House Farms
does not replace any hay for any trucking damage. White House Farms
does not share in the trucking responsibility and you are welcome to
use any carrier that you would like. White House Farms only arranges
semi loads deliveries using our suppliers for the convenience of
purchaser. We use trucking suppliers that have demonstrated repeated
good performance to date but we make no guarantee of their repeated
good performance in the future. You are welcome to inspect the hay
before is goes onto
or
into
the semi and approve it, but after it leaves the farm the hay is
yours. If you don’t like the hay when it arrives it is still your
hay to do as you wish but it will not be returned or replaced. It is
the purchaser’s responsibility to know the quality of the hay
before it ships. Because of this policy all hay shipped by semi is
prepaid.
4.
It
is the purchaser's responsibility to unload the hay. Due to the increased regulation of the transportation industry, specifically the new hours of service regulations, many trucking companies will no longer be able to allow their trucks to sit idle for longer than two hours. Many will charge a detention rate of $65 per hour, after two hours, if their truck is forced to wait to load or unload. Please consider this condition a courtesy to make you our valued customer, aware of this change in the trucking industry. Please do not hesitate to call if you have any questons or concerns about this condition. The customer is responsible for any detention fees charged at the unloading location .
5.
Hay quality will not be determined by White House Farms, it is up to
the purchaser to determine if our hay meets your quality requirements
for your livestock. If the purchaser does not like the quality of
our hay you are not required to purchase it but if you do it is your
hay.
6.
White House Farms makes no indication as to what a hay analysis
might test on a specific lot of hay. We can provide a sample
hay analysis for $35 a test.
7.
White House Farms has no liability for any health issues of your
livestock due to our hay.
8.
White House Farms makes no claim that our bales are free of foreign
matter and has no liability for any foreign matter that may be in the
hay.
9.
White House Farms makes no other claims in our orchard,
timothy
and alfalfa hay as to content or any other grasses, legumes and weeds
that are in the hay.
10.
White House Farms makes no claims that our hay is free of any
mold.
11.
White House Farms makes no claims that the bales will be free of any
insects.
12.
White House Farms makes no guarantee as the bale shape, size, and
number of strings. It is up to purchaser to inspect prior to
purchase.
13.
ARBITRATION. ALL PARTIES PURCHASING HAY FROM WHITE HOUSE FARMS
SPECIFICALLY AGREE THAT ARBITRATION IS THEIR SOLE AND EXCLUSIVE
REMEDY FOR ANY AND ALL CLAIMS AND OR DISPUTES ARISING FROM ANY
TRANSACTION MADE THROUGH WHTE HOUSE FARMS AND SUCH ARBITRATION SHALL
BE IN ACCORDANCE WITH THE THEN CURRENT POLICY OF WHITE HOUSE FARMS
ARBITRATION POLICY AND PROCEDURES.
14.
VENUE. These terms and
conditions shall be interpreted under the laws of the State of
Tennessee, venue for enforcement of rights and obligations shall lie
in Greeneville, Green County, Tennessee.
15.
WAIVER. Any
waiver by White
House Farms
of any breach of these
terms and conditions
must be in writing and signed by Ken
Gaskin.
Waiver by White
House Farms
of any breach of these
terms and conditions
shall not operate or be construed as a waiver of any subsequent
breach.
